Acceptable Use Policy
You are independently responsible for complying with all applicable laws in all of your actions related to your use of PeoplePledge’s services, regardless of the purpose of the use. In addition, you must adhere to the terms of this Acceptable Use Policy. Acceptable Use Guidelines
You may only use the PeoplePledge crowdfunding service where the intention and actual use of any raised funds will be for the improvement or maintenance of the beneficiary’s health and well being. Funds may also be used for personal financial support for the beneficiary and the beneficiary’s immediate family. The beneficiary must have a serious illness or disability, or be suffering from the effects or symptoms of a serious illness or disability, at the commencement of the fundraising pledge page.
The fundraiser and the beneficiary must be Australian citizens or permanent residents of Australia. Supporters who make a donation to the beneficiary via the PeoplePledge crowdfunding platform can be from anywhere in the world.
In cases where the fundraiser is not the parent or legal guardian of the beneficiary, then the fundraiser must receive consent from (a) the beneficiary (for beneficiary’s who are 18 years old or over), or (b) from the beneficiary’s parent or legal guardian (for beneficiary’s who are below 18 years old).
You may not use the PeoplePledge service for activities that:
- violate any law, statute, ordinance or regulation. In particular, please ensure your compliance with the relevant charitable fundraising laws and regulations of your state. Please note that any violations of local charitable fundraising laws may result in the removal of your fundraising pledge page and the refund of all moneys received to the original donor.
- relate to transactions and fundraising pledge pages involving fraudulence, misconduct, and misrepresentation, especially in regards to the beneficiary and the beneficiary’s identity, the beneficiary’s condition, your relationship to the beneficiary, and your identity as the lead person in charge of the crowdfunding
- relate to transactions involving (a) unethical, unscrupulous medical practices, procedures, medications or treatments, including those which may cause unduly harm to the beneficiary, and those which may be without the beneficiary’s consent, (b) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (c) drug paraphernalia, (d) items or services that encourage, promote, facilitate or instruct others to engage in illegal activity, (e) items or services that promote hate, violence, racial intolerance, or the financial exploitation of a crime, (f) items or services that are considered obscene, (g) items or services that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (h) certain sexually oriented materials or services.
- relate to transactions that (a) support money-laundering, (b) show the personal information of third parties in violation of applicable law, (c) support pyramid or ponzi schemes, matrix programs, other “get rich quick” schemes or certain multi-level marketing programs, (d) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (e) are for the sale of certain items before the seller has control or possession of the item, (f) are by payment processors to collect payments on behalf of merchants, (g), are associated with the sale of traveler’s checks or money orders, (h) involve currency exchanges or check cashing businesses, or (i) involve certain credit repair, debt settlement services, credit transactions or insurance activities.
- involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.
- violate applicable laws or industry regulations regarding the sale of (a) tobacco products, or (b) prescription drugs and devices.
- involve gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to casino games, sports betting, horse or greyhound racing, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not it is legally defined as a lottery).
Activities Requiring Further Investigation & Approval
In cases of suspicious activities or reports of violations against the Acceptable Use Policy, PeoplePledge will conduct thorough investigations of the fundraiser, beneficiary, fundraising pledge page and the associated PayPal accounts and bank accounts. As such, PeoplePledge may require your cooperation and assistance to give further information. During this investigation procedure, PeoplePledge may block payments, with assistance from PayPal and relevant credit card companies, banks and authorities. Therefore, you may require pre-approval from PeoplePledge before payments can be made to the fundraiser and the beneficiary.
Where a violation of the Acceptable Use Policy has been found, PeoplePledge, with assistance from PayPal, relevant credit card companies, banks and authorities, may refund or chargeback all payments to the pledger who made the payment. In such cases, PeoplePledge will also report the fundraiser and the beneficiary to the relevant authorities for their misconduct and abuse.
To learn more about the Acceptable Use Policy, please contact PeoplePledge’s Compliance Department at firstname.lastname@example.org
Violations of the Acceptable Use Policy
We encourage you to report violations of this Acceptable Use Policy to PeoplePledge immediately. If you have a question about whether a type of transaction, fundraiser, beneficiary, or fundraising pledge page may violate the Acceptable Use Policy, you can email PeoplePledge’s AUP Compliance Department at: email@example.com